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easy or useless
Ziya points out Fortune.com – Alsop on Infotech – Hollywood’s Latest Flop “It’s clear that the studios’ motivation in designing MovieLink is fear of piracy. But they forgot to make the service usable,...
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Are guidelines useless?
Upon reading Employee Directory Search: Resolving Conflicting Usability Guidelines (Alertbox Feb. 2003) “In recent studies on how employees in a range of companies use their intranets, an important...
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a reader writes…
A reader has a research opportunity for DMOZ/Open Directory Project users. If you regularly use DMOZ (this includes the Google Directory) to search for or browse websites, she’d like to talk with you....
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naughty
from pricelink.co.uk’s html newsletter: Obviously not as naughty as say, real’s hidden subscriptions, but still plenty bad. Blue on blue for the unsubscribe?
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ROI and Design
A particularly good review in Boxes and Arrows this week, Report Review: Nielsen/Norman Group’s Usability Return on Investment In which messieurs Merholz and Hersch take NNG to task “the report...
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netflix retooled
I’m a heavy Netflix user. In my opinion, Netflix is why you buy a DVD player, not the other way around. I visited Blockbuster recently, to get a big pile of movies in preparation for tuesday’s dental...
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error! or insult…
Love love love this error… I feel my heart filling with pity for this poor, innocent malformed request.
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Not Science, but…?
from HCI as Science | unraveled “As the class identified, HCI has plenty of current phenomena, but due to advances in technology those phenomena are radically changing and continue to change. This is a...
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smart book, dumb design
Check it out: the fly-out menu uses transparency, which means you have this mishmash of type on type. A great choice for a book that’s called In Search of Stupidity
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Still one of the best resources for what research to do when
When Gabe and I researched, wrote and designed the Carbon IQ User Centered Design Methods Guide, I felt pretty proud. What surprises me is how often I still refer to it even today, some ten years...
View Articlewhy oh why
Why is Delta Dental Plan of California such a bad site? Other than ugly, badly executed (check out those poorly crushed images) and cluttered, it is nearly impossible to find basic information like...
View ArticleHe continues to surprise me
User Empowerment and the Fun Factor (Alertbox July 2002) is poetry: “Once we achieve ease of use, we’ll need additional usability methods to further strengthen joy of use. ” Say it with me: “strengthen...
View Articleaccessible, yes, usable, not so much
dive into mark may be the best guide out there to accessibility, but I wouldn’t know since when I got there I had no idea where I was, what was going on or where to start. Like Bloggus Caesari coming...
View Articlethe false dichotomy
On the off chance you haven’t read Emotion and Design please go do so now. The Don of Usability rips down the curtain someone has erected between beauty and use, and placed them side by side in value,...
View Articletackling the wandering email problem
CafePress.com‘s forgot password page is the first good atempt I’ve spotted to help those folks who not only forget their password, they forget their email as well. Seen other good implementations of...
View Articledon wrote that
from CHI-WEB archives — August 2002, week 3 (#8) “People talk the way they talk. You can’t hold back changes in language. It is a mistake to try. Moreover, my entire design philosophy is based around...
View ArticleWatching the watchmen
CHI-WEB archives — September 2002, week 3 (#15) holds a wonderful post in which Manu Sharma takes apart the latest alertbox.
View Articleyes and no
The flame bait of the moment, usability must die has a page on why AlertBox is nothing but NNG propaganda: The Day Alertbox Died. Unfortunately his statistical evidence is based on a poor assumption…...
View Articlestars and garters
One of my pet peeves is the little stars in password fields. As you all know, I am typing-challenged. I can’t tell you how often I make password mistakes, with no way to catch them since I can’t see...
View Articleamazon blows it
turns out Amazon.com’s wishlist address is not connnected to your address book, so when i updated my addressbook removing old addresses, i had no idea presents were still going to an old address. I’m...
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